Pets Arcadia &


Our Address:
16 High St
CT16 1DR

01304 206432

Welcome to Pets Arcadia

I’m Steven Thompson and I’d like to welcome you to Pets Arcadia and Aquatics. The business started in 1937 when my Grandparents, Andy and Kath borrowed five pounds and opened  a store in Dover, England selling pet and livestock products.

The business was a success and in 1938 Andy and Kath moved to a larger shop on Dover High Street.

The shop attracted customers from all walks of life including the playwright and actor Noel Coward who used to drive over from his house in nearby St Margaret’s to buy food for his birds! Through hard work and determination, Andy and Kath managed to keep their business afloat during the Second World War when everything, including animal food, was rationed. In 1960 they passed the pet shop on to my parents, Ken and June. Not people to sit around doing nothing, Andy and Kath opened a new shop selling kitchen utensils right next door.  They continued to serve the people of Dover until their retirement.

In 1994 when my parents decided it was time for them to retire, it was my turn to take over the running of the business. Twenty years later, it’s still very much a family concern; my wife, Sadhana helps with bookkeeping and my nine-year old son, Jack is already chomping at the bit to become a Saturday boy!

We still maintain our reputation for great customer service and a personal touch that my Grandparents worked so hard to build; in fact, we’ve just started a free delivery service locally. But, coming from a family of entrepreneurs, I have my eyes firmly fixed on the future and with the advent of the Internet, we had opportunities that Andy and Kath could never have dreamed of; Pets Arcadia and Aquatics is now an international business!

Our Ecommerce site has attracted new customers worldwide.  We offer a competitively priced range of products which we will ship to any destination and, as well as a full range of pet products, we offer a specialist range of aquatics and wild bird foods.

Our ethos hasn’t changed; we are still committed to offering a personal service to each and every customer. We’ve even got another family member, my brother Shaun, involved in the family business; he speaks fluent French, German and Spanish so we’ve roped him in to help with export enquiries and make things easier for overseas customers.

We’re always available to answer any questions you might have before you place your order; with more than 70 years in the business, we’re sure to have an answer.

Happy shopping and welcome to the Pets Arcadia and Aquatics family!

Here are some of our latest offers in store !


if you’re not sure whether your kids are ready for a dog, consider a Guinea Pig. they’re great beginners pets. Your little friend will still neede cleaning and feeding, but they don’t need much space or walkies.


Ever noticed your Siamese Fighting Fish taking a gulp of air? They are actually one of the only fish species to have a lung. That’s why they can be kept in small aquariums without aeration. Cool Huh?


We all like a bit of company and our feathered friends are no exception. So consider buying a couple of birds rather than one. it won’t double the workload and it’ll make your birds chirpier chappies.

© 2019  All Rights Reserved | Pets Arcadia & Aquatics – Web Design in Dover, Kent